Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIP4040A Mapping and Delivery Guide
Monitor warehouse operations

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency TLIP4040A - Monitor warehouse operations
Description This unit involves the skills and knowledge required to monitor warehouse operations and identify and report issues and possible improvements. It requires knowledge of different types of warehouses and their functions and organisational requirements. This includes the use of warehouse equipment, inventory and stock control processes, information technology and communication systems, warehouse security arrangements and the application of engineered standards. There are no specific licensing or certification requirements applicable to this unit.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application Work may be undertaken in various contexts within the transport and logistics industry.Work involves the responsibility for the monitoring of warehouse operations. Individuals must demonstrate the ability to work independently or as part of a team under direct and/or indirect supervision, use discretion and judgement, and take responsibility for the quality of their outputs. All activities are carried out in accordance with relevant organisational policy and procedures.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine warehouse operational requirements
  • Standard operating procedures for warehouse operations are accessed
  • Own areas of responsibility and reporting lines for issues outside own scope of authority are determined
  • Applicable legislative requirements are identified
       
Element: Identify the different types of warehouses
  • Different types of warehouses and their functions are analysed
  • The range of products/goods stored within various types of warehouses is identified
  • Storage plan for a range of inventory is developed, in accordance with enterprise procedures (including materials handling equipment) and legislative requirements
       
Element: Identify functions of warehouse operations
  • Warehouse operations of receiving, order picking and packing, despatch, stocktaking and replenishment are confirmed
  • Different types of documentation required for warehouse operations are used and interpreted
  • Flow of goods through the warehouse from the receiving area to despatch is identified
  • Characteristics of goods which may have an impact on storage/handling methods and requirements are investigated
       
Element: Use warehouse equipment
  • Purpose and types of materials handling equipment commonly used in warehouses are confirmed
  • Storage systems commonly used in warehouses, and their functions, are identified
  • Correct use and load capacity of storage systems are determined, according to manufacturers specifications and organisational policies and procedures
  • Manually operated materials handling equipment is used correctly, and according to legislative and regulatory requirements and organisational policies and procedures
       
Element: Use a range of information technologies employed in a warehouse
  • Information technological systems used in the warehouse operations are identified
  • Use and impact of data capturing systems used within warehouse operations is analysed
  • Data capturing devices are used to record inventory in a warehouse operation
  • The impact of information technology and communication systems used in the warehouse is identified
  • Communication system is used to monitor goods and products in a warehouse operation
  • Warehouse management systems are used to monitor the flow of inventory in warehouse operations
       
Element: Participate in inventory/stock control procedures
  • Inventory and stock control principles are identified
  • Methods and processes are utilised for determining stock, replenishment and reordering levels
  • A range of reordering methods are implemented
  • Factors that impact on reordering and stock control levels are identified
  • Inventory count of a stock item is performed, the need for replenishment is determined and a stock item is reordered if required
       
Element: Apply engineered standards to warehouse operations
  • The general principle of engineered standards is identified
  • The main measurements and collection methods required to support engineered standards are used
  • Application of engineered standards to various warehousing tasks is determined
       
Element: Report on warehouse security
  • Warehouse security arrangements are complied with
  • Security objectives are determined
  • Internal and external security threats and exposures as they relate to warehouses are evaluated
  • Measures to improve security arrangements are reported
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit

Context of and specific resources for assessment

Competency should be demonstrated on at least one occasion covering the scope of the unit of competence

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment, and/or

in an appropriate range of situations in the workplace

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant sections of national and state or territory legislation, regulatory requirements, and codes of practice/or guidelines as they relate to the level and type of warehouse operations, including inventory storage

Relevant OH&S and environmental procedures and guidelines

Organisational policies and procedures, including those pertaining to effective monitoring and reporting of warehouse operations

Principles of operation and functions of inventory systems

Different types of inventory systems and stock management approaches applicable to a range of warehouse styles and sizes to enable the control of stock

Workplace processes for records management and the production of inventory reports

Computer records/documentation requirements for stock control, including forms, checklists and inventory reports applicable to the workplace

Housekeeping standards procedures required in the workplace

Range of different warehouse structures/types and applications/functions of warehouse to enable the storage of a range of products and goods

Role and impact of information technology, including record systems, in warehouse operations

Impact of engineered standards on warehouse operations

Warehouse security processes to enable identifying and reporting measures to improve security in the workplace

Software applications commonly used in warehouse operations

Required skills:

Communicate effectively with others when monitoring warehouse operations

Report and record non-compliance issues

Advise recommendations regarding possible improvements to warehouse operations, including measures to improve security arrangements

Read and interpret relevant work requirements, policies, procedures and other information relevant to monitoring warehouse operations

Complete documentation and provide reports related to monitoring warehouse operations

Use numeracy skills relevant to warehouse operations, including inventory and stock control

Work collaboratively with others, and adapt appropriately to cultural differences in the workplace

Promptly report and/or rectify any identified problems that may occur when monitoring warehouse operations in accordance with applicable regulatory requirements and workplace procedures

Monitor and anticipate operational problems, hazards and risks, including security breaches, and take appropriate action

Modify activities dependent on differing workplace contingencies, situations and environments

Monitor work activities in terms of planned schedule

Interpret and apply relevant regulations and instructions

Adapt own competence in response to any changes in activities when monitoring warehouse operations

Correctly and safely operate relevant equipment, including use of manually operated materials handling equipment, when monitoring warehouse operations

Use appropriate technology, including software and communication systems, to enable the monitoring of goods and products in the workplace

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Applicable legislation and regulations may include:

licensing

OH&S

environmental sustainability

permits

dangerous goods and hazardous substances storage and identification

Types of warehouses and their functions may include:

size and height

capital outlays/cost

facility layout and support systems

temperature controlled

cold storage

process layouts for various products

bulk

distribution centres

high security

automated

manual

private

leased

Warehouse management systems may include:

IRSPS Inventory, receiving, storing, picking and shipping

warehouse inventory tracking solution

Radio Frequency IDentification (RFID) and bar code

forklift truck mounted devices with bar code readers

Inventory Controller

Materials handling equipment may include:

fork lifts

high rise stackers

mobile/fixed

conveyors

cranes/mobile hoists

manually operated equipment

wrappers - sheet, shrink or tape

Organisational policies and procedures may include:

OH&S

environmental sustainability

standard operating procedures (SOP)

safe work procedures (SWP)

documentation requirements

security procedures

reporting procedures

business operations/objectives and targets

service standards

Receiving, order picking and packing, despatch, stocktaking and replenishment may include:

automated/semi-automated

order picking/despatch processes

conveyor belts

inventory systems

coding systems, including batch/bar codes/RFID

technology, robotics, computers

human/machine systems

manual labour

integrated systems - inventory

management information systems

bar coding/RFID readers

cross docking

temperature and humidity

controlled environments

Inventory and stock control may include:

data management - inventory control

materials handling

product recognition/scanning

stocktaking

transporting systems

computer controlled vehicles

order sorting storage systems

Products/goods may include:

small parts

perishable goods

overseas export

dangerous goods and hazardous substances

refrigerated products

temperature controlled stock

fragile goods

toxicity

flammability

form/shape

weight

size

Engineered standards may include:

definitions

origins

synthesis from data

advantages/limitations

ergonomic issues

time measurement units

Warehouse security may include:

risk analysis

type, location, quantity of stock

pilferage

surveillance systems/processes

accident prevention

signage e.g. Hazchem

Security threats may include:

specific commodity vulnerabilities

special handling and safe storage

pilferage

break and entry

contraband

illegal import/export activity

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Standard operating procedures for warehouse operations are accessed 
Own areas of responsibility and reporting lines for issues outside own scope of authority are determined 
Applicable legislative requirements are identified 
Different types of warehouses and their functions are analysed 
The range of products/goods stored within various types of warehouses is identified 
Storage plan for a range of inventory is developed, in accordance with enterprise procedures (including materials handling equipment) and legislative requirements 
Warehouse operations of receiving, order picking and packing, despatch, stocktaking and replenishment are confirmed 
Different types of documentation required for warehouse operations are used and interpreted 
Flow of goods through the warehouse from the receiving area to despatch is identified 
Characteristics of goods which may have an impact on storage/handling methods and requirements are investigated 
Purpose and types of materials handling equipment commonly used in warehouses are confirmed 
Storage systems commonly used in warehouses, and their functions, are identified 
Correct use and load capacity of storage systems are determined, according to manufacturers specifications and organisational policies and procedures 
Manually operated materials handling equipment is used correctly, and according to legislative and regulatory requirements and organisational policies and procedures 
Information technological systems used in the warehouse operations are identified 
Use and impact of data capturing systems used within warehouse operations is analysed 
Data capturing devices are used to record inventory in a warehouse operation 
The impact of information technology and communication systems used in the warehouse is identified 
Communication system is used to monitor goods and products in a warehouse operation 
Warehouse management systems are used to monitor the flow of inventory in warehouse operations 
Inventory and stock control principles are identified 
Methods and processes are utilised for determining stock, replenishment and reordering levels 
A range of reordering methods are implemented 
Factors that impact on reordering and stock control levels are identified 
Inventory count of a stock item is performed, the need for replenishment is determined and a stock item is reordered if required 
The general principle of engineered standards is identified 
The main measurements and collection methods required to support engineered standards are used 
Application of engineered standards to various warehousing tasks is determined 
Warehouse security arrangements are complied with 
Security objectives are determined 
Internal and external security threats and exposures as they relate to warehouses are evaluated 
Measures to improve security arrangements are reported 

Forms

Assessment Cover Sheet

TLIP4040A - Monitor warehouse operations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIP4040A - Monitor warehouse operations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: